“Aligning GenAI initiatives with user needs and preferences is critical to success. Without Nebuly, it felt like we were largely flying blind - like going back 10-15 years ago when we were guessing, instead of looking at product analytics.” VP of AI - US Bank
FEATURES
Improve your Conversational AI User Experience
Feature #01
User Intelligence
Gain a deep understanding of your customers' true needs and intentions during their interactions with your language models.
Feature #02
User Feedback
Thumbs up/down are rare. Implicit user feedback is abundant and can be derived from the subtle nuances embedded within conversations. Nebuly captures both.
Feature #03
Product analytics
Track the engagement of your LLM users. Visualize the impact of your changes to user experience, daily interactions, % of negative interactions and more.
Feature #04
User A/B tests
Not every user is the same. Conduct A/B testing on targeted groups of users to see how different LLM configurations affect real users in production.
broad integrations
Works with all the major LLMs, including:
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Drive Growth with User Analytics for Conversational AI
