Nebuly is the ROI platform for enterprise AI. It sits on top of the AI agents a company has deployed, both internal employee assistants and customer-facing agents, and analyzes the conversations users have with them to show whether those deployments are delivering value.

How does Nebuly measure the ROI of enterprise AI?

Nebuly analyzes conversations between users and a company's AI agents, across both internal and customer-facing deployments, to measure adoption, time saved, AI fluency, and business value by team and use case.

How does Nebuly help with internal, employee-facing AI?

For AI agents used by employees, Nebuly measures adoption across teams, time saved, and AI fluency, and shows the business value of each deployment so leaders can see which internal AI investments are working and where.

How does Nebuly help with customer-facing AI?

For customer-facing AI agents, Nebuly shows what customers ask, whether they accomplish what they came for, and where conversations point to unmet needs, product gaps, and new revenue opportunities.

Which AI tools does Nebuly work with?

Nebuly works across the AI agents and assistants an enterprise has deployed, including those built on Claude, ChatGPT, and Microsoft Copilot, as well as custom agents.

Enterprises running AI agents for employees or customers use Nebuly to measure adoption and ROI. Customers include Iveco and Oura.

The ROI platform for AI agents

Know what your AI agents are worth.

Every conversation your employees and customers have with AI agents reveals adoption patterns, unmet needs and ROI signals. Nebuly structures that data so leaders can act on it.

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Try the playground

ROI by agentLive

12,480 today

Claude Enterprise

0.0xreturn on
AI spend

0x1.0x break-even5x

Scale · Legal and Finance complete twice as many tasks

ROI by agentLive

12,480 today

Claude Enterprise

0.0xreturn on
AI spend

0x1.0x break-even5x

Scale · Legal and Finance complete twice as many tasks

ROI by agentLive

12,480 today

Claude Enterprise

0.0xreturn on
AI spend

0x1.0x break-even5x

Scale · Legal and Finance complete twice as many tasks

Customers

Trusted where AI runs at scale.

Automotive

Iveco Group

Dozens of internal copilots measured from one place

100x

more actionable feedback than surveys

Read →

Healthcare

Global health technology company

A health assistant used by millions, on private cloud

500K

conversations a day at peak

Read →

Banking

Global bank

Finding the gaps in HR and branch assistants

75K

employees using the HR assistant

Read →

Telco

One of Italy’s largest telcos

A help desk assistant that now resolves what it used to miss

~90%

fewer unhandled requests in six months

Read →

Manufacturing

Global machinery manufacturer

Dealer support that improves as dealers get trained

lower error rates for trained dealers

Read →

Automotive

Iveco Group

Dozens of internal copilots measured from one place

100x

more actionable feedback than surveys

Read →

Healthcare

Global health technology company

A health assistant used by millions, on private cloud

500K

conversations a day at peak

Read →

Banking

Global bank

Finding the gaps in HR and branch assistants

75K

employees using the HR assistant

Read →

Telco

One of Italy’s largest telcos

A help desk assistant that now resolves what it used to miss

~90%

fewer unhandled requests in six months

Read →

Manufacturing

Global machinery manufacturer

Dealer support that improves as dealers get trained

lower error rates for trained dealers

Read →

Customer stories

Customer stories ↗

Integrations

One platform

One platform for every AI agent

Every AI agent

Connect every AI agent

Nebuly plugs into the employee AI agents and customer agents you already run. Nothing changes in the agents themselves.

See integrations

See what people actually ask

Every conversation is mapped to the task behind it, so you see what employees and customers get done with AI and where it falls short.

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Products

Logins and adoption rates don’t tell you what AI is worth

Nebuly looks at how people use AI, what it returns and how well your teams work with it. Together, they show what to scale, where to train and what to fix.

AI Experience

Where AI helps people, and where it lets them down

What employees and customers ask, whether they get what they came for, and the moments that signal friction, churn risk or a sale. Read across every conversation.

SIGNALS · CUSTOMER ASSISTANT

Resolution rate

72%

Conversations

184K

Frustration

▲ 9%

SIGNAL

USERS

TYPE

Asking how to cancel

Cancel requests

1,204

CHURN RISK

Comparing prices with a competitor

Competitor comparison

846

REVENUE RISK

Asking about extra seats

Extra seat request

512

UPSELL

Delivery date not available

No delivery date

398

UNMET DEMAND

AI ROI

What your AI returns, net of what it costs

Time saved on every completed task, priced at the cost of the people who would have done the work, minus what the AI cost to run. By team, tool and use case.

NET VALUE BY TEAM · LAST 90 DAYS

TEAM

HOURS

NET VALUE

Engineering

3,480

$402K

Customer service

Support

4,120

$310K

Finance

1,240

$148K

Legal

610

$96K

540

$41K

Value of time saved

$1.18M

AI spend

$184K

ROI

6.4x

AI Proficiency

How well your people actually use it

A score for every team, from novice to expert, based on how people work with AI rather than on surveys. With the training that would close each gap.

AI PROFICIENCY BY TEAM

TEAM

SCORE

LEVEL

Engineering

EXPERT

Product

PRACTITIONER

Sales

BEGINNER

Legal

BEGINNER

NOVICE

UPSKILLING · LEGAL

Prompts rarely include the document or its context. Training on context provision would improve the most tasks.

Use cases

The questions you get asked about AI, answered with evidence

ROI

See the value created per tool, team and task, set against what each one costs, so license decisions come with numbers.

VALUE PER AGENT

NEBULY

Claude Enterprise

5.2x

Microsoft 365 Copilot

3.1x

Copilot premium pilot

1.4x

Use cases

The questions you get asked about AI, answered with evidence

ROI

See the value created per tool, team and task, set against what each one costs, so license decisions come with numbers.

VALUE PER AGENT

NEBULY

Claude Enterprise

5.2x

Microsoft 365 Copilot

3.1x

Copilot premium pilot

1.4x

Security and scale

Secure by design. Efficient at scale.

Built for enterprises that handle sensitive employee and customer data, in regulated industries. Analyzing every conversation with frontier models doesn’t scale, so Nebuly runs its own.

Visit the trust center →

ISO
27001
ISO
42001
SOC 2
AICPA

ISO
27001
ISO
42001
SOC 2
AICPA

ISO
27001
ISO
42001
SOC 2
AICPA

Personal data removed first

Names, emails and other identifiers are stripped from every conversation before anything is analyzed.

SaaS or self-hosted

Run Nebuly as a managed service, or inside your own AWS, Azure or GCP environment or on premises.

Our models, not a third party’s

Purpose-built models run inside your deployment, so conversation data never goes to an external AI provider.

FAQ

Questions AI leaders ask us

Something else? Talk to our team

Nebuly shows enterprises what their AI agents are worth. It looks at how people use each agent, whether it helps them get the task done, how well each team uses AI, and the value created against what the AI costs. AI leaders use it to decide which agents to scale, where to train teams and what to fix.