Nebuly - Enterprise user analytics for AI agents

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ENTERPRISE USER ANALYTICS FOR AI AGENTS

See what employees and customers actually ask your AI agents

See what employees and customers ask your AI agents

Every conversation your employees and customers have with AI reveals adoption patterns, unmet needs, and ROI signals. Nebuly structures that data so leaders can act on it.

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Find adoption patterns for Acme employees interacting with AI agent

Top results

Employee satisfaction with internal AI agent is up 30% since last week

The highest ROI is in IT support with 20 hrs saved per week

The marketing team needs training on how to prompt AI agents

CUSTOMERS USING NEBULY

The enterprises winning on AI run on Nebuly

AUTOMOTIVE MANUFACTURING

Iveco uses Nebuly to turn AI conversations into insight they can trust to prioritize improvements.

AUTOMOTIVE MANUFACTURING

Iveco uses Nebuly to turn AI conversations into insight they can trust to prioritize improvements.

OURA relies on Nebuly to understand what users actually ask their AI agents.

HEALTH TEECHNOLOGY

Every day, your employees and customers talk to AI agents instead of clicking through software — creating your company's most valuable new dataset: AI conversations.

Nebuly analyzes those conversations and surfaces the insights you need to run your business in the age of AI agents.

→

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ADOPTION

AI Adoption

See which departments, roles, and employee segments engage with your AI agents and which aren’t, so you know where rollout is landing and where it’s stalling.

Most Active Teams

Platform Team

9.7K

↑4%

Data Science

6.2K

↑7%

DevOps

2.1K

↓2%

Marketing

1.1K

↓4%

Human Resources

0.8K

↓11%

Fluency

AI Fluency

Nebuly shows how effectively different functions, departments, and geographies use your AI agents, and who needs targeted training.

M. Rossi

Novice

S. Dyne

Product Marketing

Beginner

O. Kansas

Sales

Intermediate

H. James

Expert

Use cases

AI Use Cases

Surface the real questions, tasks, and workflows your employees bring to AI agents.

Topic

Users

Convos

Error rate

Programming

Content

Security

10%

DevOps

ROi

AI ROI

Calculate the productivity gains from every AI interaction, and map completed tasks to time saved and dollar value.

Hours saved

(total)

159%

$47K

Estimated savings

+22%

2.4K

Resolved queries

+31%

Success

AI Success

Nebuly tracks whether end-users actually accomplish what they came for, so you can measure by outcomes.

Unresolved Issues

Expense report filing not completed

In Progress

VPN setup instructions unclear

In Progress

PTO policy lookup returning outdated info

Resolved

Missing onboarding #2 SOP

Failed

Lack of context for customer support

Failed

ADOPTION

AI Adoption

See which departments, roles, and employee segments engage with your AI agents and which aren’t, so you know where rollout is landing and where it’s stalling.

Most Active Teams

Platform Team

9.7K

↑4%

Data Science

6.2K

↑7%

DevOps

2.1K

↓2%

Marketing

1.1K

↓4%

Human Resources

0.8K

↓11%

Fluency

AI Fluency

Nebuly shows how effectively different functions, departments, and geographies use your AI agents, and who needs targeted training.

M. Rossi

Novice

S. Dyne

Product Marketing

Beginner

O. Kansas

Sales

Intermediate

H. James

Expert

Use cases

AI Use Cases

Surface the real questions, tasks, and workflows your employees bring to AI agents.

Topic

Users

Convos

Programming

Content

Security

10%

DevOps

ROi

AI ROI

Calculate the productivity gains from every AI interaction, and map completed tasks to time saved and dollar value.

Hours saved

(total)

159%

$47K

Estimated savings

+22%

2.4K

Resolved queries

+31%

Success

AI Success

Nebuly tracks whether end-users actually accomplish what they came for, so you can measure by outcomes.

Unresolved Issues

Expense report filing not completed

In Progress

VPN setup instructions unclear

In Progress

PTO policy lookup returning outdated info

Resolved

Missing onboarding #2 SOP

Failed

Lack of context for customer support

Failed

FOR INTERNAL AI AGENTS

Understand how your employees are using AI agents

AI ADOPTION

AI Fluency

AI Use cases

AI ROi

AI Success

AI Adoption

See which departments, roles, and employee segments engage with your AI agents and which aren’t, so you know where rollout is landing and where it’s stalling.

Most Active Teams

Platform Team

9.7K

↑4%

Data Science

6.2K

↑7%

DevOps

2.1K

↓2%

Marketing

1.1K

↓4%

Human Resources

0.8K

↓11%

FOR EXTERNAL AI AGENTS

Discover what your customers are asking your AI agents

Detected Signals

Frustration with delivery times

Recurring

Customers asking about cancellation

New

Comparing pricing to alternatives

Revenue risk

AI Churn Signals

Customers disengaging from your AI and customers signaling they might end their relationship that show up in conversation data.

Upsell Signals

User action

Users

Conversations

Satisfaction

Asking about premium plan features

92%

Requesting additional user seats

88%

Inquiring about enterprise pricing

85%

Comparing plan tiers and limits

91%

Exploring API and integration options

79%

AI Upsell Signals

Revenue opportunities from customers exploring additional services, expanded usage, or higher-tier plans through the chat itself.

Customer Plans Engagement

Enterprise

9.7K

↑ 4%

Pro

6.2K

↑ 7%

Basic

4.1K

↓ 2%

AI Adoption

Track which customers return, which disengage, and how usage changes over time, so you can see where your AI product is driving adoption.

All topics

Behavioral alerts

Topic

Users

Interactions

Success rate

Volume discount eligibility

431

1.8K

81%

Bulk order lead times

847

2.4K

72%

Custom packaging requests

612

1.1K

45%

Defective batch returns

289

940

31%

AI Topic Discovery

Surface what customers ask, what their recurring needs are, and where conversation patterns point to product gaps, unmet demand, and new revenue opportunities.

Task Completion Rate

↑ 12% vs prev. period

343

Active Users

↑ 5%

11.7%

Error Rate

↓ 3%

AI Success

Nebuly tracks whether end-users actually accomplish what they came for, so you measure satisfaction by outcomes and not by self-reported surveys.

BRING YOUR OWN CHATBOT

USE YOUR CHATBOT

Nebuly connects to your existing AI agents

Integrate Nebuly across all the AI agents you've deployed across your organization.

TECHNOLOGY

Purpose-built to analyze enterprise AI agents conversations

General-purpose AI models weren't built to analyze conversations at enterprise scale. Nebuly's were, and they run where your data lives.

More accurate by design

Nebuly runs purpose-built models trained to extract more accurate classification, signals and results from AI conversations.

Your data never leaves

Nebuly runs fully on-premise or in your private cloud, data never sent to external APIs.

Your data never leaves

Nebuly runs fully on-premise or in your private cloud, data never sent to external APIs.

Built to scale, without the bill

Our models are small and efficient, a fraction of the size of general-purpose frontier models.

Built to scale, without the bill

Our models are small and efficient, a fraction of the size of general-purpose frontier models.

Tailored to your taxonomy

Every business speaks its own language. Nebuly adapts to yours so insights reflect how your company actually operates.

Tailored to your taxonomy

Every business speaks its own language. Nebuly adapts to yours so insights reflect how your company actually operates.

Nebuly is built for analyzing AI agents conversations at scale

Analyzing every conversation with frontier models is unsustainable at scale. That's why we built smaller, specialized ones. Nebuly's purpose-built models are trained specifically to extract signals from AI conversations.

Cheaper

OPEN AI

NEBULY

Enterprise

grade security

Enterprise

grade security

Enterprise

grade security

See the full picture at trust.nebuly.com.

Anonymization module

Nebuly strips personally identifiable information from every conversation before data is analyzed. Sensitive user information never reaches the analytics layer.

Self-hosted deployment

Nebuly can run entirely on-premise, within your own environment. Your conversation data stays exactly where it belongs and never leaves your infrastructure.

Turn AI adoption into measurable business results

See what's hiding in your AI conversation data

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