The State of User Experience in LLM Products | Report 2024

Analyse

user behavior

in LLM products.

Unlock AI success by understanding your users. Nebuly captures every aspect of the User-LLM interaction, helping you prioritize improvements and quickly optimize the user experience.

The performance of Nebuly's LLM detection for user intents and negative feedback exceeded expectations with great accuracy. Additionally, Nebuly provided the white-labeling capabilities we needed to integrate their insights engine into our platform.”

AI Product Manager

The growth in user conversations volume made manual review impossible for us. Nebuly's ability to automatically track the most common conversation topics and flagging poor LLM responses has been a game-changer.”

AI Product Manager

Aligning GenAI initiatives with user needs and preferences is critical to success. Without Nebuly, it felt like we were largely flying blind - like going back 10-15 years ago when we were guessing, instead of looking at product analytics.”

VP of AI

features

The user experience
platform for LLMs

get started
Quickly connect and start analyzing
With the Nebuly SDK, you can start analyzing user conversations in minutes. Nebuly supports a broad spectrum of language models, from API-accessible options to open-source alternatives.

Discover what your users are talking about.

Gain a deep understanding of your customers' true needs and intentions as they chat with your language models.

Explore

Uncover the best and the worst LLM responses.

While thumbs up or down are rare, Nebuly captures 100x more abundant implicit feedback, revealing undesirable responses through conversational nuances.

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Create experiments and improve your user experience.

Conduct A/B testing on targeted groups of users. See how different LLM configurations improve user engagement in production.

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Design and share stunning reports with ease.

Effortlessly create visually engaging reports and share outcomes of your AI initiatives across the wider organization.

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Create user-rated datasets for LLM evaluations.

Automatically generate a user-rated dataset from implicit feedback. Use real user feedback in your LLM evaluation pipeline.

Explore

🔥 Coming Soon

Empower users with instant AI prompt suggestions.

Help users craft effective prompts in real-time, by suggesting contextually relevant options, drawn from previous successful interactions.

Explore

🔥 Coming Soon

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Retain full control over your data and ensure, by design, compliance with specific security protocols and regulatory requirements.
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By default, your data is never deleted to enable time-series analysis. Admins of a Nebuly workspace can use case specific data retention periods and at the end of the chosen retention period, we delete the user data.
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Infrastructure that meets your unique operational needs. From hardware configurations to software integrations we provide scalability and flexibility as your business evolves.
Nebuly Cloud
Nebuly's SaaS platform is optimized for startups and businesses seeking scalability and rapid value.
Quick Deployment
Get intelligence on your users in minutes with no infrastructure setup required, getting straight to delivering value.
Automatic Updates
Benefit from automatic updates and improvements, ensuring your service is always at the cutting edge without manual interventions.
Data Security and Compliance
Enjoy built-in data security measures compliant with leading standards, safeguarding your users' information without the complexity of self-management.
your Q&A

Frequently
Asked Questions

Write to us

How do I get started with Nebuly?
How can I integrate Nebuly with my LLMs?

How does Nebuly handle data privacy? Does it operate locally, or do I need to send data to an external server?

Why use Nebuly?

Does Nebuly provide LLMs?

Is Nebuly an LLM monitoring /observability tool?

Is Nebuly an LLM evaluation tool?

Is Nebuly a product analytics tool, similar to the likes of Mixpanel or Amplitude?

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