Our user analytics platform is designed for teams running GenAI in production: product, operations, and beyond. Here’s how to know when it’s time to invest in user analytics for your GenAI products.

A global agricultural machinery enterprise used Nebuly’s AI user analytics to understand how its chatbot was being used across dealers. The data revealed where adoption was strong, where it dropped off, and why some regions had higher error rates.

Understand why context matters in generative AI and how LLM user analytics track intent, sentiment and conversation flow to turn correct answers into useful ones.

Many organizations are rushing to build internal copilots and other Large Language Model powered tools. Usage may grow quickly, but managers often still have an uncomfortable question. Does the tool deliver real value?

What is it, and why does it matter?

LLM Monitoring: Ensuring Optimal Performance and User Experience

The LLM Feedback Loop: A Complete Guide for Improving AI Models in Production

The Ultimate Guide to Analytics Agents: Enhancing Bot Interactions

Comparing OpenAI's Strawberry o1-preview and GPT-4o, highlighting their differences, optimal use cases, and helping you to decide which model to use.

Fine-Tuning vs. Prompt Engineering vs. RAG: Tailoring LLMs for Optimal Performance

MLOps and Model Monitoring: Ensuring Quality in AI and Machine Learning Deployments

Product Usage Analytics: Understanding User Behavior for Better Products in the LLM era.

ChatGPT User Research Tools: Unlocking Insights from Conversations

AI Product Analytics: The New Era of Understanding User Behavior with LLMs

Evaluating LLM Outputs: A Quick Guide for AI Professionals

Understanding LLM Accuracy: Navigating the Complex Landscape of Generative AI

Human-AI Interaction (HAX): The Impact of LLMs on how we Communicate and Collaborate with Technology

Nebuly’s SOC2 Type I: setting new standards in data security and what this means for you.

Guidelines for Effective Human-AI Interaction (HAX)

Key LLM statistics to understand and follow.

How AI is changing UX design and how we interact with technology?

Enhancing Customer Experience with Modern AI-Powered Chatbots

Topic Modeling: Techniques, Applications, and Advances with LLMs

A comprehensive list and simple explanations of the top 50 terms in the Large Language Model (LLM) space.

The Evolution of OpenAI GPT-4 API Pricing: The Drops from 2023 to 2024

Understanding AI Text Analysis: Transforming Text Into Insights

LLM Parameters, their role in taking LLMs into production

GPT-4o Mini vs Claude 3 Haiku vs Gemini 1.5 Flash: Comparing the Top Small Language Models

GPT-4o vs GPT-4o Mini: Comparison of OpenAI's Latest Models

The EU AI Act in a nutshell, what does it ban and what are the key dates.

Mastering AI Prompts: How to Maximize Efficiency and Creativity in AI Models

Open-source large language models (LLMs), list of top LLMs, differences in licenses and privacy considerations.

How are LLMs supported by AWS using Bedrock?

Top LLM Leaderboards to Watch in 2024

Coactive learning, leveraging implicit user feedback to efficiently personalize and improve large language models (LLMs).

Understanding AI Accuracy: A Balanced Approach to Performance and Transparency

GPT-4 vs GPT-4o: Technical and practical comparison. The evolution of OpenAI's flagship Large Language Models (LLMs)

Comparing OpenAI's GPT-4o and Anthropic's Claude 3.5 Sonnet, focusing on their key features and ideal use cases.

LLM System Prompt vs. User Prompt. Key Differences and Best Practices.

How Large Language Models (LLMs) user experience (UX) can be enhanced by understanding user intent and interaction patterns.

Digital Experience Monitoring (DEM). Evolution of DEM tools from availability monitoring to LLM insights.

The Transformative Power of Conversational AI: Enhancing Customer Interaction and Operational Efficiency

LLAMA 3.1 vs Mistral Large 2: Comparing the Latest Models from Meta and Mistral, technical overview, best use cases and differences.

Understanding LLM Analytics: The Future of Data Analysis and AI Performance

The top real-world LLM use cases in 2024.

AI Customer Experience with examples and best practices

Introducing a new, user-centric framework for evaluating and developing LLM-based products.

Measure and Improve Your Return on Investment (ROI) with LLM-powered Internal Productivity Chatbots

How advanced Chatbot Analytics can transform businesses by providing deep insights, real-time data, and personalized customer interactions.

AI Sentiment Analysis: Unveiling User Emotions and Business Potential

Conversational Analytics what it is and How AI and LLMs are changing the game.

Exploring the methodologies of LLM evaluation, splitting everything between two primary categories: LLM-as-a-Judge and Human-as-a-Judge.

Learn about Explicit and Implicit LLM user feedback and understand the pros and cons of both methods.

Written by Nebuly and Marina Ashurkina, author of the book “Transforming Conversational AI”

LLAMA 3, what is it and how to use it. CTO perspective on what makes LLAMA 3 stand out.

LLM adoption, how long it took for Chatgpt to reach 100 million users and where are we headed next with LLM intelligence.

In the years to come billions of people will interact with LLMs every day. Traditional product analytics tools fall short when it comes to uncovering insights from users of large language models. This article presents a new framework for LLM User Analytics to understand LLM user behaviour.

Decoding the total cost of ownership for OpenAI: an examination of AI costs.