Nebuly is the user analytics platform for GenAI products. We help companies see how people actually use their AI — what works, what fails, and how to improve it.
February 25, 2026

Nebuly Joins the Fastweb + Vodafone Investment Programme

Fastweb + Vodafone invested in Nebuly through Founders Factory, and they're already our customers. Here's what that says about the problem enterprises are facing with AI agents today.

We're excited to share that Nebuly has joined the Fastweb + Vodafone Investment Programme, backed through Founders Factory's Milan hub.

What makes this partnership meaningful to us is that Fastweb + Vodafone are not passive investors. They are Nebuly customers. They deploy AI for enterprises and public administrations, and they have experienced firsthand what changes when you have real visibility into how your AI agents are performing.

When they invest, they are betting that our technology solves a real problem they know firsthand: enterprises deploying AI agents that they cannot measure.

The gap we're closing

Most enterprises today can tell you whether their AI agents are technically running. They can tell you response latency, uptime, token consumption. That data exists and is monitored.

What they cannot tell you is whether those agents are actually doing their job.

Which tasks are succeeding? Which are failing? Why are specific task types falling short? And what does that mean for productivity, adoption, and ROI?

Fewer than 1% of users leave explicit feedback on AI interactions. Traditional analytics platforms were built for clickstream data, not natural language. So the gap between "we deployed an AI agent" and "we know it's working" remains largely invisible.

Nebuly makes that gap visible. We analyze every agent interaction at the task level, surfacing where conversations succeed, where they stall, and what the business impact is, without waiting for users to self-report.

Why this partnership

Luigi Bianchi, Manager of Corporate Venture & Program Innovation at Fastweb + Vodafone, described the investment thesis clearly:

"Identifying talent is the first step, but strategic integration is where value is created. Nebuly perfectly embodies our investment thesis: technologies that bridge the gap between AI model potential and real-world user experience."

Giovanni Germani, Head of AI at Fastweb + Vodafone, put it in business terms:

"The investment in Nebuly will enable us to enrich our portfolio of innovative and secure services, further accelerating our innovation path."

For us, this is about building alongside a partner who is deploying AI in production, at scale, across regulated industries. That's exactly the environment where task-level visibility matters most, where the cost of an agent failing silently is real, and where regulators are beginning to demand proof that AI systems work as intended.

We're proud to be working with Global 2000 companies across manufacturing, finance, and healthcare, and this partnership accelerates that work in Italy and creates the kind of infrastructure-plus-analytics combination that enterprise AI adoption actually requires.

Edoardo Gentili, Investor at Founders Factory, framed the broader opportunity:

"Nebuly is defining the infrastructure layer that every enterprise will need as AI becomes the primary interface between companies and their users. Just as analytics platforms became essential when mobile apps emerged, Nebuly is positioned to become the standard for understanding AI interactions — capturing this shift at the earliest stages of a massive market transformation."

Read Founders Factory's full announcement here. And if you're deploying AI agents and want to understand which tasks are working and which aren't, get in touch.

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