FMCG & CPG

See what your AI returns across every consumer and field conversation

See what your AI returns across every consumer and field conversation

See what your AI returns across every consumer and field conversation

Time saved, consumer demand signals, and AI proficiency, by market, brand, and function.

Time saved, consumer demand signals, and AI proficiency, by market, brand, and function.

Trusted by:

PROBLEM

Why usage metrics are not enough

Usage without proof of return


Seat and session counts confirm consumers and field teams opened the assistant. They do not show that the recipe question landed, the store visit ran shorter, or the answer changed a purchase.

Volume beyond manual review

AI assistants handle hundreds of thousands of consumer conversations a month across markets and languages. Reading a meaningful sample by hand is not realistic.

Commercial signals left unseen

Consumers ask for flavors, formats, and pack sizes you do not make, and name competitors directly. Those signals sit in conversations no one reviews.


SOLUTION

How Nebuly solves this for FMCG companies

How Nebuly solves this for FMCG companies

For employee facing AI

For employee facing AI

Most Active Teams

Legal

9.7K

↑4%

Internal comms

6.2K

↑7%

DevOps

2.1K

↓2%

Marketing

1.1K

↓4%

Human Resources

0.8K

↓11%

Most Active Teams

Legal

9.7K

↑4%

Internal comms

6.2K

↑7%

DevOps

2.1K

↓2%

Marketing

1.1K

↓4%

Human Resources

0.8K

↓11%

Most Active Teams

Legal

9.7K

↑4%

Internal comms

6.2K

↑7%

DevOps

2.1K

↓2%

Marketing

1.1K

↓4%

Human Resources

0.8K

↓11%

See which teams engage with your AI agents

See which teams engage with your AI agents

Nebuly shows how markets, brands, and functions use the assistant across the group, so you know where rollout has landed and where enablement is still needed.


0

Hours saved

(total)

159%

$47K

Estimated savings

+22%

2.4K

Resolved queries

+31%

Calculate your AI investment’s impact and ROI

Calculate your AI investment’s impact and ROI

Nebuly maps completed tasks to time saved and reports the value at your loaded rate, measured against your own benchmark for the equivalent manual work.


HR

HR

HR

Human Resources

Human Resources

Human Resources

Novice

Novice

Novice

24

24

24

S

S

S

Sales

Sales

Sales

Novice

Novice

Novice

31

31

31

PM

PM

PM

Product Marketing

Product Marketing

Product Marketing

Beginner

Beginner

Beginner

43

43

43

LG

LG

LG

Legal & Governance

Legal & Governance

Legal & Governance

Intermediate

Intermediate

Intermediate

64

64

64

DS

DS

DS

Data Science

Data Science

Data Science

Expert

Expert

Expert

89

89

89

Reveal how effectively your teams use AI

Reveal how effectively your teams use AI

Nebuly scores AI proficiency across markets, brands, and functions, and names the prompting gaps behind each score, so you know where to invest next.

For customer facing AI

For customer facing AI

All topics

Behavioral alerts

Topic

Users

Interactions

Success rate

Where to buy locally

431

1.8K

81%

View More

Pack size availability

847

2.4K

72%

View More

Ingredient substitutions

612

1.1K

45%

View More

Nutritional tables

289

940

31%

View More

Surface what customers ask

Surface what customers ask

Nebuly groups every consumer conversation by topic and volume, with resolution rates, so you see which questions the AI closes and which recur as product or content gaps.


Surface what customers ask, what their recurring needs are, and where conversation patterns point to product gaps, unmet demand, and new revenue opportunities.

Surface what customers ask, what their recurring needs are, and where conversation patterns point to product gaps, unmet demand, and new revenue opportunities.

Upsell Signals

User action

Users

Conversations

Satisfaction

Asking about limited edition ranges

38

52

92%

Requesting bulk pack options

27

41

88%

Inquiring about direct-to-door delivery

22

35

85%

Comparing product formats

19

28

91%

Exploring gift and bundle sets

14

21

79%

Reveal product and revenue signals

Reveal product and revenue signals

Nebuly reads consumer conversations for requests for products you do not make, competitor mentions, and switching intent, and ranks each by volume per market so brand and commercial teams can act on unmet demand before it shows in the numbers.


0

%

Satisfaction Rate

↑ 12% vs prev. period

343

Active Users

↑ 5%

11.7%

Error Rate

↓ 3%

Measure satisfaction

Measure satisfaction

Nebuly reads satisfaction from the conversation itself, from rephrasing, corrections, and abandoned sessions, covering every consumer rather than the few who answer a prompt.


Nebuly tracks whether end-users actually accomplish what they came for, so you measure satisfaction by outcomes and not by self-reported surveys.

Enterprise

grade security

Enterprise

grade security

Enterprise

grade security

See the full picture at trust.nebuly.com.

Anonymization module

Nebuly strips personally identifiable information from every conversation before data is analyzed. Sensitive user information never reaches the analytics layer.

Self-hosted deployment

Nebuly can run entirely on-premise, within your own environment. Your conversation data stays exactly where it belongs and never leaves your infrastructure.

Your AI costs money. See what it's worth.

Your AI costs money. See what it's worth.

Your employees and customers now talk to AI agents instead of clicking through software. Nebuly connects to those agents and turns what happens inside those conversations into the numbers your business runs on.

Usage & Topics REport

Usage & Topics REport

Default

Default

7D

7D

30D

30D

3M

3M

6M

6M

12M

12M

Topics

Topics

Last 30 days

Last 30 days

Auto insurance

Auto insurance

248

248

Billing

Billing

243

243

Device insurance

Device insurance

235

235

Property insurance

Property insurance

230

230

Claims

Claims

188

188

Policy information

Policy information

156

156

Travel insurance

Travel insurance

123

123

Life insurance

Life insurance

116

116

Interactions vs users

Interactions vs users

Last 30 days

Last 30 days

Interactions

Interactions

Users

Users

120

120

100

100

80

80

60

60

40

40

Apr 08

Apr 08

Apr 14

Apr 14

Apr 20

Apr 20

Apr 26

Apr 26

May 02

May 02

May 08

May 08

Return rates by user types

Return rates by user types

Three months

Three months

User group · 3

User group · 3

Users

Users

Return%

Return%

Error%

Error%

Churn risk

Churn risk

1524

1524

20%

20%

15%

15%

New users

New users

132

132

2%

2%

9%

9%

High intent users

High intent users

66

66

100%

100%

20%

20%

Monthly usage

Monthly usage

Six months

Six months

Month

Month

Users

Users

Interactions

Interactions

Conv. length

Conv. length

May 2026

May 2026

392

392

515

515

1.48

1.48

Apr 2026

Apr 2026

1409

1409

2214

2214

1.49

1.49

Mar 2026

Mar 2026

849

849

1290

1290

1.52

1.52

Feb 2026

Feb 2026

166

166

235

235

1.65

1.65

Jan 2026

Jan 2026

0

0

0

0

0

0

Dec 2025

Dec 2025

0

0

0

0

0

0