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PROBLEM
Usage without proof of return
Seat and session counts confirm users opened the AI. They do not show whether the answer landed, the task completed, or the user came back.
Volume beyond manual review
Your product AI handles millions of user conversations a month across segments, markets, and languages. Reading a meaningful sample by hand is not realistic.
Commercial signals left unseen
Users ask for features you have not shipped, hit failures you never see, and mention rival products directly. Those signals sit in conversations no one reviews.
SOLUTION
All topics
Behavioral alerts
Topic
Users
Interactions
Success rate
API rate limit questions
431
1.8K
81%
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Integration setup issues
847
2.4K
72%
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Billing and seat management
612
1.1K
45%
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Feature availability by plan
289
940
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Upsell Signals
User action
Users
Conversations
Satisfaction
Asking about premium plan features
38
52
92%
Requesting additional user seats
27
41
88%
Inquiring about enterprise pricing
22
35
85%
Comparing plan tiers and limits
19
28
91%
Exploring API and integration options
14
21
79%
Nebuly reads user conversations for feature requests, upsell signals, and unmet needs, and ranks each by volume so product and growth teams can act on the roadmap, expansion, and churn risk before they show in the numbers.
%
Satisfaction Rate
↑ 12% vs prev. period
343
Active Users
↑ 5%
11.7%
Error Rate
↓ 3%
Nebuly shows how product, engineering, and CX teams use the assistant, so you know where rollout has landed and where enablement is still needed.
Hours saved
(total)
159%
$47K
Estimated savings
+22%
2.4K
Resolved queries
+31%
Nebuly maps completed tasks to time saved and reports the value at your loaded rate, measured against your own benchmark for the equivalent manual work.
Nebuly scores AI proficiency across teams and markets, and names the prompting gaps behind each score, so you know where to invest next.
See the full picture at trust.nebuly.com.
Anonymization module
Nebuly strips personally identifiable information from every conversation before data is analyzed. Sensitive user information never reaches the analytics layer.
Self-hosted deployment
Nebuly can run entirely on-premise, within your own environment. Your conversation data stays exactly where it belongs and never leaves your infrastructure.
Your employees and customers now talk to AI agents instead of clicking through software. Nebuly connects to those agents and turns what happens inside those conversations into the numbers your business runs on.
