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Nebuly blog

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latest posts
AI Insights
November 24, 2025
How can companies detect and prevent PII leakage in AI interactions
Prevent PII leakage in AI interactions! Discover how automated tools, governance, and training secure your data.
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AI Insights
October 15, 2025
Beyond Intent Analysis: How User Cohorts Reveal What Individual Users Miss
Individual user tracking misses the bigger picture. Discover how tag-based user cohorts reveal organizational AI adoption patterns and drive business impact through behavioral segmentation.
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AI Insights
October 9, 2025
Building User Analytics Culture: The Organizational Change AI Teams Ignore
AI projects fail due to cultural gaps, not technical issues. Learn how to build user analytics culture that drives AI adoption through human-centered measurement and cross-functional collaboration.
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AI Insights
October 8, 2025
The Hidden Business Risks Lurking in Your AI Conversations
Traditional AI monitoring misses critical business risks hiding in conversations. Discover how proactive risk detection in AI interactions protects compliance, reputation, and legal liability.
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AI Insights
October 7, 2025
The Conversation Drop-off Crisis: Why AI Interactions End in Frustration
Many AI conversations end prematurely, but traditional metrics miss this failure. Learn how conversation drop-off analysis reveals hidden user frustration and drives better AI experiences.
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AI Insights
October 6, 2025
User Analytics vs Web Analytics: How the AI Era Demands a New Discipline
Discover why web analytics fails for conversational AI and how User Analytics for GenAI creates a new discipline. Learn why the AI era demands measuring human insights, not just clicks and conversions.
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AI Insights
October 3, 2025
Your AI knows what’s slowing down your business. Does anyone ask?
AI copilots capture real feedback every day. Learn how Nebuly helps companies turn conversational data into insights that reveal productivity gaps, user friction, and risk.
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AI Insights
October 2, 2025
Employee surveys miss what AI conversations reveal about workplace satisfaction
HR can spot workplace friction and risky behavior through AI conversation analytics. Anonymized trends show what employees need and where culture needs support.
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AI Insights
October 1, 2025
How legal teams use AI user analytics to prevent compliance violations before they happen
Learn how legal teams use AI user analytics to prevent compliance violations through proactive risk detection. Track risky behaviors without storing PII or individual conversations.
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AI Insights
September 29, 2025
The 5 Essential Metrics of User Analytics in the Age of AI
Discover the five core metrics for Generative AI user analytics – retention, topic analysis, risky behavior, hours saved, and error rate – and how they help enterprise teams gauge AI adoption, user satisfaction, and safe usage.
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AI Insights
September 25, 2025
Closing the Sector Gap in Enterprise AI Adoption
Discover how enterprises are closing the sector gap in AI adoption through strategic implementation and user analytics. Learn data-driven approaches to overcome industry-specific barriers and accelerate AI transformation across finance, retail, manufacturing, and healthcare sectors.
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AI Insights
September 23, 2025
What executives need to see: Building an AI agents value dashboard from user analytics
Learn how enterprise executives build AI agents value dashboards using user analytics to measure ROI, track adoption, and demonstrate business impact across finance, retail, and manufacturing sectors.
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AI Insights
September 19, 2025
What marketing teams can learn from GenAI user behavior (and why they don't know it yet)
Discover the valuable marketing insights hiding in GenAI conversations that most marketing teams don't know exist. Learn why comprehensive user analytics beyond thumbs up/down ratings could transform campaign effectiveness.
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AI Insights
September 18, 2025
Beyond the AI team: how GenAI analytics reveal company-wide opportunities
See how user analytics from GenAI conversations deliver actionable insights across every department, from sales and operations to HR, revealing business opportunities that technical monitoring alone can’t uncover.
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AI Insights
September 10, 2025
Defining adoption benchmarks for enterprise AI: what good looks like at 30, 60 and 90 days
Learn how to define clear enterprise AI adoption benchmarks for 30, 60, and 90 days. Discover key metrics, user engagement strategies, and ROI measurement frameworks for successful AI transformation in finance, retail, manufacturing, and healthcare sectors.
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AI Insights
September 9, 2025
Building reliable agentic AI with SLOs, escalation, and user analytics
Learn how to build reliable agentic AI systems with effective SLOs and human escalation protocols. Essential guide for enterprise leaders deploying autonomous AI agents.
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AI Insights
September 8, 2025
How usage data drives better AI copilot product management: building ROI-driven roadmaps
Learn how enterprise product managers use AI copilot usage data to build ROI-driven roadmaps. Discover measurement frameworks for conversational AI analytics that drive business results in finance, healthcare, manufacturing, and retail sectors.
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AI Insights
September 5, 2025
Accelerating time-to-value for enterprise AI assistants: using early usage signals to iterate in weeks, not quarters
Learn how leading enterprises accelerate AI assistant time-to-value using early usage signals for rapid iteration. Discover proven strategies for moving from deployment to measurable ROI in weeks, not quarters, through intelligent analytics and continuous optimization.
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AI Insights
September 4, 2025
AI-first operating model: adoption, CX, and fraud prevention
How enterprise leaders can build an AI-first operating model that unites customer experience and fraud prevention with measurable adoption.
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AI Insights
September 3, 2025
Managing risk in GenAI projects: beyond technical metrics to user trust
Discover how enterprises can manage GenAI risks beyond system metrics by tracking user behavior, compliance, adoption, and business impact.
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AI Insights
September 2, 2025
Scaling GenAI in enterprises: strategies, risks, and adoption metrics
Futureproof your GenAI investments with the right scaling strategy. Learn how enterprises can balance infrastructure, governance, and adoption metrics to turn pilots into business value.
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AI Insights
September 1, 2025
How do CIOs prioritize buying versus building GenAI solutions
Discover how CIOs prioritize buying versus building GenAI solutions. Explore model comparisons, key decision factors, and why user analytics matter for enterprise GenAI adoption, compliance, and ROI.
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AI Insights
August 29, 2025
Can’t use ChatGPT because of privacy concerns? Here’s what enterprises are doing
Worried about ChatGPT privacy? Discover how leading enterprises actually adopt LLMs, which provider features matter most, and why deep user analytics—not just system monitoring—are the key to secure, impactful GenAI scale.
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AI Insights
August 28, 2025
Customer-facing vs internal copilots: how to prioritize LLM use cases
Enterprise leaders face a choice with generative AI: start with internal copilots, customer-facing tools, or product innovation. This guide compares the options, explains why most begin internally, and shows how user analytics helps scale AI adoption
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AI Insights
August 27, 2025
Are all GenAI initiatives failing?
Why so many AI projects fail isn’t about models. It’s about missing user analytics. Learn how enterprises close the gap and build AI that works.
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AI Insights
August 25, 2025
The feedback loop that makes GenAI adoption real
Generative AI adoption is rising fast, but most copilots stall without user feedback. Discover why every prompt should be treated as feedback and how user analytics turns GenAI adoption into real business value.
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AI Insights
August 22, 2025
Are internal copilots the only use case for GenAI? What’s holding broader adoption back
Internal AI copilots dominate because they’re lower-risk. Broad GenAI adoption stalls not due to the AI’s limits, but missing user analytics, feedback, and trust.
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AI Insights
August 21, 2025
Bridging the GenAI divide: Why 95% of GenAI projects stall, and how to close the gap
An MIT Media Lab report reveals the 'GenAI Divide': why 95% of AI projects stall. Learn how to bridge the gap with user analytics and feedback loops to drive real ROI.
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AI Insights
August 20, 2025
Agentic AI needs feedback
Agentic AI adoption depends on trust. Discover why AI agents need continuous user feedback to evolve, earn confidence, and scale in the enterprise.
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AI Insights
August 19, 2025
The hardest part of GenAI isn’t the AI
The hardest part of GenAI isn’t the AI. Learn how to overcome adoption challenges with change management, training, and user feedback.
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AI Insights
August 18, 2025
How GenAI is changing customer service KPIs
How GenAI reshapes customer service KPIs with AI UX metrics, drop-off analysis, and user behavior data beyond traditional CSAT.
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AI Insights
August 13, 2025
Silent churn and the hidden risk in enterprise generative AI adoption
An educational look at silent churn in enterprise generative AI: why focusing on behavioral data matters, how user analytics differs from observability, and what steps leaders can take to catch churn early.
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AI Insights
August 12, 2025
Searching vs. asking: Conversational AI is not Google Search
Learn why keyword search and conversational AI serve different needs and how Nebuly’s user analytics and prompt insights help teams create better onboarding and AI experiences.
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AI Insights
August 11, 2025
Why user analytics for LLMs is the missing layer of your GenAI stack
Most AI teams track latency and error rates but miss the metrics that truly drive adoption. Discover why user analytics — from intent achievement to retention — is the missing layer of your GenAI stack.
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AI Insights
August 8, 2025
Who owns GenAI chatbots today (and why that will change)
Who owns GenAI chatbots today, why ownership will decentralize, and why GenAI adoption data, alongside system metrics, is key to measuring and improving business value across every department.
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AI Insights
August 7, 2025
Who is Nebuly built for? How to know when you're ready for user analytics
Our user analytics platform is designed for teams running GenAI in production: product, operations, and beyond. Here’s how to know when it’s time to invest in user analytics for your GenAI products.
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AI Insights
August 5, 2025
When GenAI gets it wrong (and it’s not hallucination)
Understand why context matters in generative AI and how LLM user analytics track intent, sentiment and conversation flow to turn correct answers into useful ones.
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Blog - When GenAI gets it wrong (and it’s not hallucination)
AI Insights
August 4, 2025
How to measure business value from GenAI products
Many organizations are rushing to build internal copilots and other Large Language Model powered tools. Usage may grow quickly, but managers often still have an uncomfortable question. Does the tool deliver real value?
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AI Insights
September 24, 2024
LLM Monitoring
LLM Monitoring: Ensuring Optimal Performance and User Experience
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AI Insights
September 20, 2024
LLM Feedback Loop
The LLM Feedback Loop: A Complete Guide for Improving AI Models in Production
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AI Insights
September 17, 2024
Analytics Agent
The Ultimate Guide to Analytics Agents: Enhancing Bot Interactions
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AI Insights
September 16, 2024
OpenAI Strawberry o1-preview vs GPT-4o
Comparing OpenAI's Strawberry o1-preview and GPT-4o, highlighting their differences, optimal use cases, and helping you to decide which model to use.
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AI Insights
September 13, 2024
Fine-Tuning vs. Prompt Engineering vs. RAG
Fine-Tuning vs. Prompt Engineering vs. RAG: Tailoring LLMs for Optimal Performance
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AI Insights
September 12, 2024
MLOps and Model Monitoring
MLOps and Model Monitoring: Ensuring Quality in AI and Machine Learning Deployments
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AI Insights
September 11, 2024
Product Usage Analytics
Product Usage Analytics: Understanding User Behavior for Better Products in the LLM era.
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AI Insights
September 10, 2024
ChatGPT User Research Tools
ChatGPT User Research Tools: Unlocking Insights from Conversations
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AI Insights
September 9, 2024
AI Product Analytics
AI Product Analytics: The New Era of Understanding User Behavior with LLMs
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AI Insights
September 6, 2024
How To Evaluate LLM Outputs
Evaluating LLM Outputs: A Quick Guide for AI Professionals
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AI Insights
September 4, 2024
LLM accuracy
Understanding LLM Accuracy: Navigating the Complex Landscape of Generative AI
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AI Insights
September 3, 2024
Human-AI Interaction (HAX)
Human-AI Interaction (HAX): The Impact of LLMs on how we Communicate and Collaborate with Technology
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AI Insights
September 2, 2024
Human-AI Interaction Guideline
Guidelines for Effective Human-AI Interaction (HAX)
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AI Insights
August 30, 2024
LLM Statistics
Key LLM statistics to understand and follow.
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AI Insights
August 29, 2024
AI User Experience (UX)
How AI is changing UX design and how we interact with technology?
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AI Insights
August 28, 2024
Chatbot Customer Experience
Enhancing Customer Experience with Modern AI-Powered Chatbots
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AI Insights
August 22, 2024
LLM terminology: the top 60+ terms to know
Explore the top 60+ LLM and GenAI terms every enterprise leader should know. Includes user analytics metrics, observability concepts, and the most common enterprise models like GPT-4o, Claude, Gemini, and Mistral. Updated September 2025.
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AI Insights
August 20, 2024
AI Text Analysis
Understanding AI Text Analysis: Transforming Text Into Insights
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AI Insights
August 19, 2024
LLM parameters
LLM Parameters, their role in taking LLMs into production
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AI Insights
August 14, 2024
Best Practices for Crafting AI Prompts
Mastering AI Prompts: How to Maximize Efficiency and Creativity in AI Models
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AI Insights
August 9, 2024
AWS and LLMs
How are LLMs supported by AWS using Bedrock?
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AI Insights
August 7, 2024
AI Accuracy
Understanding AI Accuracy: A Balanced Approach to Performance and Transparency
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AI Insights
August 7, 2024
GPT-4 vs GPT-4o
GPT-4 vs GPT-4o: Technical and practical comparison. The evolution of OpenAI's flagship Large Language Models (LLMs)
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AI Insights
August 6, 2024
GPT-4o vs Claude 3.5 Sonnet
Comparing OpenAI's GPT-4o and Anthropic's Claude 3.5 Sonnet, focusing on their key features and ideal use cases.
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AI Insights
August 2, 2024
LLM System Prompt vs. User Prompt
LLM System Prompt vs. User Prompt. Key Differences and Best Practices.
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AI Insights
August 1, 2024
Tuomas Lounamaa
LLM User Experience
How Large Language Models (LLMs) user experience (UX) can be enhanced by understanding user intent and interaction patterns.
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AI Insights
July 31, 2024
Tuomas Lounamaa
Digital Experience Monitoring (DEM)
Digital Experience Monitoring (DEM). Evolution of DEM tools from availability monitoring to LLM insights.
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AI Insights
July 30, 2024
Conversational AI
The Transformative Power of Conversational AI: Enhancing Customer Interaction and Operational Efficiency
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AI Insights
July 26, 2024
LLM analytics
Understanding LLM Analytics: The Future of Data Analysis and AI Performance
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AI Insights
July 23, 2024
Tuomas Lounamaa
Best LLM Use Cases for 2024
The top real-world LLM use cases in 2024.
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AI Insights
July 22, 2024
Enhancing Customer Experience with AI: Best Practices for Tech Leaders
AI Customer Experience with examples and best practices
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AI Insights
July 11, 2024
Tuomas Lounamaa
Maximizing ROI of Internal Productivity Chatbots: Measurement and Improvement
Measure and Improve Your Return on Investment (ROI) with LLM-powered Internal Productivity Chatbots
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AI Insights
July 9, 2024
Chatbot Analytics: Metrics, Challenges, and Solutions
How advanced Chatbot Analytics can transform businesses by providing deep insights, real-time data, and personalized customer interactions.
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AI Insights
June 12, 2024
AI Sentiment Analysis Quick Guide
AI Sentiment Analysis: Unveiling User Emotions and Business Potential
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AI Insights
May 31, 2024
Conversational AI Analytics
Conversational Analytics what it is and How AI and LLMs are changing the game.
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AI Insights
May 22, 2024
Tuomas Lounamaa
LLM Evaluation Methods: LLM-as-a-Judge vs. Human-as-a-Judge
Exploring the methodologies of LLM evaluation, splitting everything between two primary categories: LLM-as-a-Judge and Human-as-a-Judge.
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AI Insights
May 16, 2024
Tuomas Lounamaa
Explicit and Implicit LLM User Feedback: A Quick Guide
Learn about Explicit and Implicit LLM user feedback and understand the pros and cons of both methods.
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AI Insights
July 25, 2023
Julien Roux
Co-Founder
Understanding the Total Cost of OpenAI
Decoding the total cost of ownership for OpenAI: an examination of AI costs.
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