Changelog

With our latest update you can use global filters that are shared across the platform pages. These filters are particularly useful when you want to analyse your data about a specific user group.

New & Improved
- The external endpoints that can be used to embed our overview, user-intelligence and warnings pages have been updated considering the latest platform UX. Find more info on our Docs.
- The overview, user-intelligence and warnings pages have a refreshed UI
- The Navbar and the main platform components feature a redesigned UI

Fixes
- We fixed a bug in the intent computation that was creating new intents for newer interactions, even when the same intent already existed.

Now you can simply search over all the intents and apply filters. You can easily find the information you are looking for in a matter of seconds.

We also added a new “Harassment” category to user warnings. This category shows when the user is trying to harass the model or cover some not-allowed topics like asking for explixit sexual content or asking for dangerous information (like building a bomb).

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1. Business warnings: valuable customer insights on what you can improve in your product and business
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2. Lack of personalization: users do not find the model responses tailored to their specific user profile. This may be because the answers are too complex or simply not relevant to their needs.
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3. Wrong information: users complain about information being wrong.
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4. Limited capabilities: users are asking tasks that the LLM can not perform.