Every day, employees chat with internal AI copilots. Some ask about processes that never made sense. Some look for answers they should not have. Many just want to work faster and avoid repeating mistakes.

Most companies still measure only uptime, latency, or prompt count. These metrics show how the system performs, not how people use it. The real value sits in what users actually type.

What slows teams down? AI sees it first

Patterns in AI conversations show where work gets stuck.

If marketing keeps asking about buyer personas, your CRM might be too complex. If sales requests the same deck every day, your content hub is not working. If HR receives the same question about parental leave, your policy is unclear or buried in documents no one reads.

When employees waste time searching for answers, productivity drops. When confusion repeats, mistakes repeat too.

Risk hides in the details and so does opportunity

Everyday questions can also expose risk. Employees might share confidential contracts, export client data, or bypass security rules to save time.

AI user analytics can identify these patterns early without tracking individuals. This creates a new layer of protection before problems become public.

See how risky behavior detection works in the Nebuly playground.

AI is a shortcut to answers, not just another tech upgrade

Every conversation with a copilot is feedback. When product, HR, legal, or operations teams can see where friction or risk appears, they can fix issues before they block work.

User analytics for AI turns these daily interactions into insight. Nebuly aggregates conversation trends, not personal data, to show where teams slow down and where company policies fail.

Are teams using what you built?

You can track how many tokens your AI processed last month, but that will not tell you if employees got what they needed.

User analytics shows real adoption, satisfaction, and friction so you can improve before users lose trust.

Want to understand what your AI conversations reveal about your business? Book a demo with Nebuly today.