Pricing

Use Nebuly to have a complete picture of your LLM user intent and behavior. Upgrade to collaborate with more teammates, get priority support and self-hosted deployment option.

Starter
14 days free trial
Perfect to find user-market fit
150 Monthly users, then pay-as-you-go
Up to 3 seats
Monitor user satisfaction and causes of user frustration
Track user intent and discussed topics
Basic Slack support
Pro
14 days free trial
For businesses with growing users
Everything in Starter, plus...
200 Monthly users, then pay-as-you-go
Up to 10 seats
Compare user analytics for different model versions
Import past conversations to the platform
Dedicated Slack support
Enterprise
14 days free trial
For enterprises
Everything in Pro, plus...
Unlimited users
Unlimited seats
Raw data export API
Premium support and SLA
Self-hosted option
Personal
Test Nebuly platform for your personal use cases as a Chrome plugin for ChatGPT.
Free to use
Free to use
1 Monthly user
Up to 100 interactions per month
Google Chrome plugin
1 seat
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Google Chrome plugin
1 seat
Thank you, you will receive an email shortly!
Oops, something went wrong!
*Instructions for getting started will be sent to your email
Usage
Monthly active users
Number of users who have had at least one conversationin the last month.
150 included, then pay-as-you go
200 included, then pay-as-you go
Unlimited
Seats
Members with a seat can access the Nebuly platform.
3
10
Unlimited
Projects
Create separate projects for different LLM to analyze their user analytics separately.
2
5
Unlimited
Charts
Number of charts you can save in reports across all your projects.
30
50
Unlimited
Integrations
API models (OpenAI, Cohere, etc)
API models such as OpenAI. See the docs for a full list of supported models.
Open-source LLMs
Open-source models such as Hugging Face. Learn more in the docs.
Custom models
Tailored way to collect user analytics data for custom LLMs.
Tracked metrics
User satisfaction
Users who had many interactions with LLMs showing signs of dissatisfaction.
Causes of user frustration
Reasons for user frustration when interacting with LLMs. Learn more.
Front-end user actions
Thumbs up and down, copy and paste and other front-end user actions.
Discussed topics
Topics and themes discussed by the user with the LLM.
User intent
Intent the user wants to achieve and tasks the user assigned to the LLM.
Most asked questions
Most frequently questions asked by the users to the LLM.
Data sources
RAGs from which the LLM retrieves information to answer the user.
LLM costs
The raw cost of running the LLM.
Features
Data retention period
A project is an environment a user can create with unique LLM user data.
90 days
365 days
Unlimited
Custom tags
Add custom tags to the Nebuly SDK to track custom metrics on the platform.
Model versioning
Track and compare user analysis of different model versions.
Conversations import
Import past conversations to the platform.
Raw data export
API to export user analytics from the platform.
User insights in original language
Topics and other user insights in the same language used in conversations with the LLM. The default language is English.
Governance and security
SOC-2 Type 2*
In the process of becoming SOC 2 Type 2 compliant.
ISO 27001*
In the process of becoming ISO 27001 compliant.
GPDR*
In the process of becoming GDPR compliant.
Users PII removal
Removal of Personally identifiable information (PII).
US or EU data residency
Option to choose where data is stored.
Role-based access control
Give Nebuly users specific access to projects and reports.
Self-deployment option
Option to deploy Nebuly on your own servers.
Support
Support
Type of support
General Slack support
Dedicated Slack channel
Priority support and SLA