Financial Services

Unlock user insights and drive ROI of GenAI in financial services

Nebuly empowers banking and financial service providers to create exceptional user experiences in their GenAI products that win customer trust.

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Financial services

Trusted by innovators in banking, insurance & fintech

“Aligning GenAI initiatives with user needs and preferences is critical to success. Without Nebuly, it felt like we were largely flying blind - like going back 10-15 years ago when we were guessing, instead of looking at product analytics.”
VP of AI - US Bank

Rolling out a personalized chatbot across your financial organization?

Launching a copilot for thousands of employees in banking, insurance, or wealth management? Nebuly helps you understand how teams actually interact with it — what they ask, where they drop off, and how to drive adoption across operations, compliance, and support.

Introducing a copilot in your banking app to answer customer questions?

Customers are asking about fees, loans, cards, and more — but do you know what’s working? Nebuly reveals what users really want from your in-app assistant, where GenAI responses fall short, and how to optimize flows to increase satisfaction and product conversion.

80% of enterprise in financial services say it's hard to collect real user feedback at scale from their GenAI products.

Despite heavy investments in GenAI, most financial institutions struggle to capture meaningful feedback from users interacting with AI tools. Without this visibility, it’s hard to know what’s working — and what’s not. Common blockers include: lack of in-product analytics, limited AI/ML team capacity and disconnected feedback channels. Nebuly solves this.

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Get a personalized demo from our team to show you how we are helping top financial services players better understand the users of their GenAI initiatives.

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